Only Admins and Managers can unlock completed tasks
If you're a team member, please contact your Site Manager, Ops Manager or Admin/Champion - the Trail support team can't unlock it for you.
- Managers can unlock today's tasks
- Admins can unlock tasks from previous days
Head to the Sites page and select the site in need of assistance
Open up the completed section and click the button that says “Reopen”.
This will then revert the task back to its previous state, and you or your team will be able to continue filling it out.