Trail is a web application that will run in any modern browser. This means that it will run on virtually any device including tablets, mobile phones, ePOS systems and of course your trusty back-office PC.

We recommend 2 devices per site if teams are sharing - or you could always let staff bring their own.

Supported Browsers

Trail should run happily on any modern browser. Here are the minimum versions of browsers we support:

  • Chrome 50+
  • Edge 17+
  • Safari 11.3+

We partially support the following browsers, which support everything except Offline access (see Does the app work offline?):

  • Internet Explorer 11+ 

Devices

We do not recommend specific device models, but as a minimum, the device must be able to run one of the supported browsers above. 

In order for your teams to have the best Trail experience, devices should meet the following requirements:

iOS

Our recommendation for Apple devices is any device that supports the following iOS version:

  • iOS 11.3+     (Safari 11.3+)

Android

Due to the diversity of available Android tablets, our general recommendation is for a device that meets the following specifications:

  • Android 7+    (Chrome 50+)
  • Quad-core CPU running at 1.3GHz+
  • At least 1 GB RAM
  • At least 16 GB Flash Memory

Whitelisting

In order to use the Trail application, there are a few domains that need to be accessible from devices on your network. If you have a firewall or router that is configured with a whitelist you will need to add the following entries:

  • *.amazonaws.com
  • *.cloudfront.net
  • *.filepicker.io
  • *.filestackcontent.com
  • *.filestackapi.com
  • *.fonts.net
  • *.fullstory.com
  • *.google-analytics.com
  • *.googletagmanager.com
  • *.gstatic.com
  • *.intercom.io
  • *.intercomcdn.com
  • *.newrelic.com
  • *.pusher.com
  • *.segment.com
  • *.trailsuite.com
  • *.trailapp.com
  • *.typeform.com

Wildcards not supported?

Please contact your Trail account manager if you are unable to use wildcard matchers for whitelisting.

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