Don't tell Atul Gawande (author of the checklist manifesto) but sometimes a checklist alone does not suffice. Hospitality operations are complicated beasts, and teams must have the facility to log information. 

So we built widgets 🙌

So... what is a widget?

Widgets provide a user friendly medium for data entry. They can range from temperature records and accident forms to the weather.

So I can ditch the paper diary completely? 

Yes ✅

Not only do widgets replace the paper equivalent. There is no paper equivalent because widgets provide immediate feedback.

Example

Deliveries arrive, details entered on Trail

9°C is entered for a fresh delivery, instantly flagged and delivery rejected

Configuration options

  • Mandatory columns - a column must have a value entered before the task can be completed
  • Minimum number of rows - predefine the minimum number of rows in a widget
  • Restrict rows and columns to managers - see here for more details on how this works
  • Set critical limits - Flag error messages when values are out of range

To configure widgets, get in touch with our support team via the in-app chat.


---

Form style widgets

Entering detailed information onto Trail is a breeze 🍃 

Multiple choices, numbered scales, pictures and conditional jumping make even the lengthiest forms manageable.  

Example

A member of staff receives first aid treatment after an accident. Only then would treatment details be required

Can I request a widget?

Of course you can! 

Widgets are completely customisable but require a customer success manager to build them 🔨


Please get in touch with your CS manager to do this.  Remember to provide as much info as possible so we can get it just right!


Did this answer your question?