Not all tasks carry the same weight and, for busy teams, it's essential to prioritise them accordingly. While some tasks are critical and must be addressed immediately, others, though beneficial, might not always be the top priority.

In Trail, marking a task as High Priority will flag it with a prominent label and move it to the top of its time slot, ensuring your team knows it needs immediate attention.

Conversely, setting a task as Low Priority will assign a subtle label, and these tasks won't impact your Trail score, so your team can focus on what truly matters without unnecessary pressure.

As a Standard Plan customer, you are able to set priorities on tasks.

To set a task as High or Low priority, head to the Assign tab on a task where you'll find the Priority setting.

Once you toggle this setting, you have the option to select the High or Low priority setting.

High

Setting a task as High priority will highlight it as High priority on the Trail and bump it to the top of it's time-slot.

Low

Setting a task as Low priority will display a more subtle label, so your team's are aware. If team's don't get to complete this task, their scores at the end of the day won't be affected.

Note: If you change your mind, just toggle the setting off again and the task will be treated as it was before (remember if you published the change, you'll need to publish it again if you change the setting).

Need advice on managing Task priorities? Get in touch with the Support Team through the in-app chat!