Skip to main content

What is Policies & Procedures?

A quick overview of the Policies & Procedures feature in Trail EVO and how it supports your team.

Caroline Joyce avatar
Written by Caroline Joyce
Updated today

Introducing Policies & Procedures in Trail EVO

Trail EVO brings a new level of clarity and control to your operations. Alongside exciting AI-powered features like Copilot and push notifications, the launch of Policies & Procedures transforms how your team accesses and engages with essential documentation.


Many teams move to Trail from paper-based diaries or fragmented systems. These often include long-form documents that are important, but not always actionable.

Policies & Procedures offers a centralised space within Trail where your team can access, read, and acknowledge key documents, like policies, procedures, and guidance, right from their phone or desktop.


Why Use Policies & Procedures?

Policies & Procedures helps your organisation:

  • Manage and mitigate risk βœ…

  • Support teams in understanding their roles and responsibilities βœ…

  • Ensure effective governance and compliance βœ…

How It Works for Teams

  • Instant Access
    All documents are stored in one place, making it easy for teams to find what they need, when they need it.

  • Push Notifications
    When a new document is assigned, team members receive a notification and can review it immediately.

  • My Policies View
    A dedicated section shows which documents require action, helping staff stay on top of updates.

  • Smart Search with Copilot
    Copilot allows users to ask questions and get instant answers from long documents. No more scrolling or searching manually!

How It Works for Admins

  • Effortless Updates
    Upload and update documents instantly to reflect the latest ways of working.

  • Track Compliance
    The Compliance Centre gives full visibility into who has acknowledged each document.

  • Keep Everyone Informed
    Push notifications ensure staff are alerted to new documents, reducing the need for manual follow-ups.


Getting Started

To onboard your team with Policies & Procedures:

  1. Upload your documents via the Admin dashboard.

  2. Assign them to relevant team members.

  3. Monitor acknowledgements in the Compliance Centre.

  4. Use Copilot to help your team quickly find answers within documents.


Need Help?

If you’d like support setting up Policies & Procedures or want to explore best practices for implementation, our Customer Success team is here to help!

Did this answer your question?