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Why are some tasks locked?
Why are some tasks locked?

Here’s why editing content on certain tasks is restricted

Amy Dignon avatar
Written by Amy Dignon
Updated over a week ago

What does this mean?

  • You can still edit...

- Scheduling, to determine when the task appears

- Assignment, to determine which Sites complete the task

- Who gets Task Completion Notifications

  • The content tab on the task editor is a Preview only, and does’t allow you to make edits


  • The task has been predetermined by Health & Safety partners with approved regulatory content, which cannot be changed - eg. SFBB

  • If you are a franchisee, some task content may have been locked by head office and centrally managed by them

  • If you would like more information on if you’re eligible to lock specific content on your Trail, or would like clarification on why your task has been locked, shoot us a message over intercom

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