Add a file or photo to your comment

Add images to tasks as evidence or for record

Amy Dignon avatar
Written by Amy Dignon
Updated over a week ago

Add a file

Step 1
Click the ‘Comment’ button on the task you would like to attach your file or photo to, to open the conversation.

Step 2:

Click on the ‘Attach a file or photo’ button and you will be given the option to upload a file or photo.

If you are using a PC or Laptop you will be able to upload files or photos that are stored on your computer.

If you are accessing Trail from a mobile device (tablet, iPhone, smart phone etc.) an option box will appear that will ask you to either upload a file/photo from your library or to take a photo.

Step 3: 

Once you have selected the file or photo you want to upload a completion spinner will appear and it will let you know if the upload has been successful.

Step 4: 

Once the file or photo has been uploaded you will be taken back to the comment box where you can leave a comment or not. It is recommended that you leave a comment if the file or photo demonstrates that you have taken corrective action. Click 'save comment.'

Step 5:

Press the ‘Send’ button and the file or photo will be attached, along with your comment, to the task on your Trail.

Upload photo directly

Whilst completing a task, you can also use the camera icon to take and directly upload a photo there and then.

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