You might have noticed that there are now two ways to log into Trail. This article breaks down the differences between them.
What is it?
'Continue with Access' (also called Access Identity or Access SSO) is the newer login method that connects your Trail account to your broader Access account.
â
Why use Continue with Access?
Continue with Access gives Evo users one login for all their Access products. It also unlocks several features that email and password logins don't offer.
Use all your Access products in one place.
Use Copilot.
Get Feed notifications.
Get push notifications in the Evo app.
â
Before you can use 'Continue with Access'
You'll need to make sure your account has been linked to Access first. This means either:
You've linked your own account to Access, or
Your admin has given you access via the Evo Members tool
Once your account is linked, simply click 'Continue with Access' on the login page and use your Access account credentials.
â ď¸ Important: The email address and password for this login method are not the same as your Access Identity credentials. These are separate login details that were set up specifically for Trail.
Log in with Continue with Access
Use this method if you use Trail Evo.
Go to the Trail login page.
Click Continue with Access.
Log in with your Access account credentials.
â ď¸ Important: If you use Evo, use Continue with Access every time you log in.
Log in with email and password
Use this method if you don't use Evo.
Go to the Trail login page.
Enter your email address and password.
Click Log in.
đ¤ Tip: If you use Evo, you can still log in with email and password. Continue with Access is the route we recommend every time.
Fix login issues
Use these steps if Continue with Access doesn't work for you.
Check that the email address on your Trail account matches your Access account email address.
If Continue with Access still doesn't work, log in with email and password.
đ Note: Both methods let you access Trail, but feature access can differ between them.