Billing, terms & support

GDPR, privacy & support policy, and terms related to subscriptions and payment

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11 articles in this collection
Written by Chris Barnes, Simone Werzberger, Francesca Moores and 1 other

Managing your subscription

Find out how to manage subscriptions here

Written by Sonia Jakku
Updated yesterday

View and manage your invoices

Find out how you can access and update your Invoice details

Written by Sonia Jakku
Updated yesterday

How to navigate the Billing Panel and activate your account

Find out how to manage your billing information and activate your account.

Written by Sonia Jakku
Updated this week

Plans & Features

A detailed look into which plans have which features, with Trail

Written by Sonia Jakku
Updated over a week ago

Support

Who to contact for help

Written by Francesca Moores
Updated over a week ago

Terms & Conditions Update - Key Changes

Key changes made to our T&C's as of the 13th December 2021

Written by Simone Werzberger
Updated over a week ago

Trail (Part of the Access Group): Terms & Conditions

Our standard Terms & Conditions - effective as of 26th January 2022

Written by Simone Werzberger
Updated over a week ago

[Retired 13/12/2021] Privacy Policy for the App

Covering traffic to web.trailapp.com

Written by Francesca Moores
Updated over a week ago

[Retired 13/12/2021] Privacy Policy for the website

Covering traffic to trailapp.com and subdomains

Written by Francesca Moores
Updated over a week ago

[Retired 13/12/2021] GDPR Compliance

A summary of the GDPR and what that means for Trail and you

Written by Chris Barnes
Updated over a week ago

Historical Terms & Conditions

All historical and retired T&C's published by Trail

Written by Simone Werzberger
Updated over a week ago