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Billing, terms & support
Billing, terms & support
GDPR, privacy & support policy, and terms related to subscriptions and payment
+1
11 articles in this collection
Written by
Chris Barnes,
Simone Werzberger,
Francesca Moores
and 1 other
Managing your subscription
Find out how to manage subscriptions here
Written by
Sonia Jakku
Updated over a week ago
View and manage your invoices
Find out how you can access and update your Invoice details
Written by
Sonia Jakku
Updated over a week ago
How to navigate the Billing Panel and activate your account
Find out how to manage your billing information and activate your account.
Written by
Sonia Jakku
Updated over a week ago
Plans & Features
A detailed look into which plans have which features, with Trail
Written by
Sonia Jakku
Updated over a week ago
Support
Who to contact for help
Written by
Francesca Moores
Updated over a week ago
Terms & Conditions Update - Key Changes
Key changes made to our T&C's as of the 13th December 2021
Written by
Simone Werzberger
Updated over a week ago
Trail (Part of the Access Group): Terms & Conditions
Our standard Terms & Conditions - effective as of 26th January 2022
Written by
Simone Werzberger
Updated over a week ago
[Retired 13/12/2021] Privacy Policy for the App
Covering traffic to web.trailapp.com
Written by
Francesca Moores
Updated over a week ago
[Retired 13/12/2021] Privacy Policy for the website
Covering traffic to trailapp.com and subdomains
Written by
Francesca Moores
Updated over a week ago
[Retired 13/12/2021] GDPR Compliance
A summary of the GDPR and what that means for Trail and you
Written by
Chris Barnes
Updated over a week ago
Historical Terms & Conditions
All historical and retired T&C's published by Trail
Written by
Simone Werzberger
Updated over a week ago