Billing, terms & support

GDPR, privacy & support policy, and terms related to subscriptions and payment

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11 articles in this collection
Written by Chris Barnes, Simone Werzberger, Francesca Moores and 1 other

Managing your subscription

Find out how to manage subscriptions here

Written by Sonia Jakku
Updated over a week ago

View and manage your invoices

Find out how you can access and update your Invoice details

Written by Sonia Jakku
Updated over a week ago

How to navigate the Billing Panel and activate your account

Find out how to manage your billing information and activate your account.

Written by Sonia Jakku
Updated over a week ago

Plans & Features

A detailed look into which plans have which features, with Trail

Written by Sonia Jakku
Updated over a week ago

Support

Who to contact for help

Written by Francesca Moores
Updated over a week ago

Terms & Conditions Update - Key Changes

Key changes made to our T&C's as of the 13th December 2021

Written by Simone Werzberger
Updated over a week ago

Trail (Part of the Access Group): Terms & Conditions

Our standard Terms & Conditions - effective as of 26th January 2022

Written by Simone Werzberger
Updated over a week ago

[Retired 13/12/2021] Privacy Policy for the App

Covering traffic to web.trailapp.com

Written by Francesca Moores
Updated over a week ago

[Retired 13/12/2021] Privacy Policy for the website

Covering traffic to trailapp.com and subdomains

Written by Francesca Moores
Updated over a week ago

[Retired 13/12/2021] GDPR Compliance

A summary of the GDPR and what that means for Trail and you

Written by Chris Barnes
Updated over a week ago

Historical Terms & Conditions

All historical and retired T&C's published by Trail

Written by Simone Werzberger
Updated over a week ago